What is the most reliable coffee maker?

To help you choose the best coffee maker for your kitchen, our test engineers evaluated brew performance, carafe handling, brew time, and taste.

Those who drink coffee regularly need to make sure their brewing and drinking equipment is reliable and enjoyable. As a result, we’ve added more details to our coffee maker reviews.

When calculating the overall score of a coffee maker, the Consumer Reports Survey Research team considers factors like brand reliability and customer satisfaction, which they collect through annual surveys. Refrigerators, vacuum cleaners, and washing machines are all examples of this.”

Additionally, we present this data as predicted reliability and customer satisfaction ratings. Brands with a Reliability Rating of Fair or Poor cannot receive a CR recommendation in this category.

According to our most recent survey, CR members purchased more than 130,000 coffee makers between 2009 and 2019.

According to customer reviews and reliability data, we’ve determined which coffee makers have the highest and lowest levels of customer satisfaction in the table below. We included Breville, Hamilton Beach, Keurig, and Mr. Coffee in our survey.

Coffee Makers that Drip

Plastic drip machines, particularly the more affordable ones, can appear cheap and disposable to some. There is a good track record of reliability in drip machines in our members’ homes. Most major brands have moderate to high predicted reliability ratings, with two notable exceptions.

Bonavita and Technivorm drip were the most popular choices among customers. In general, other drip-marks are less reliable than those three, but they still perform admirably.” Bella, Brim, Calphalon, Crux, Farberware, Kenmore, Mr. Coffee, Oster, Proctor-Silex, and Tru are included. Owners of Cuisinart are very happy with their purchases.

In terms of expected dependability and overall owner satisfaction, this fantastic Bonavita drip coffee maker is rated Excellent:

Pods For Single-Serve Coffee Makers

So it’s not surprising that the brand made 80 percent of single-serve coffee makers purchased by CR members recently. After Nespresso and Cuisinart, the two most popular brands among CR members, hold only 6 and 5 percent market share, respectively. According to our survey results, Keurig owners are delighted with their machines, which explains the high level of popularity they have achieved.

Pod machines are terrible brewers, despite their widespread use. All of them received a “Good” rating in our taste tests. And then we have to deal with pod issues. Approximately 100 million tonnes of waste have been disposed of. On the other hand, some pods can be repurposed for another use. By the end of the year, all Keurig coffee pods will be recyclable, according to the company’s claim.

Keurig brewers are popular, but they can be unreliable. In the eyes of experts, they’re just average. Predicted reliability gets a high score. Rival pod machines from Cuisinart have nearly identical customer satisfaction and reliability ratings. However, the dependability of both brands has improved. Each received a fair rating in last year’s poll.

Which manufacturer has the best track record of upholding expectations in pod coffee makers? Nespresso coffee makers are top-rated among consumers. Two more brands, Bella and Mixpresso, are rated as “Very Good” for their predicted dependability. Mixpresso and three other brands, Bunn, Cuisinart, and Keurig, have high customer satisfaction.

The first four brands to receive a Fair rating for dependability were Black+Decker, Bunn, Hamilton Beach, and Proctor-Silex. Only Black+Decker, on the other hand, is poorly received by customers.

Cuisinart, DeLonghi, Farberware (including Keurig), KitchenAid (including Mr. Coffee), Starbucks (including Mr. Coffee), and Tru (including Mr. Coffee). Customer satisfaction is good or better at all but Bosch and Starbucks. Bosch receives a Fair amount of customer satisfaction, whereas Starbucks gets a low amount.

According to previous surveys, CR members anticipate that their single-serve pod machines will last an average of six years. The 12 pod machine brands that received a “Good” or better reliability rating in our survey mean that you don’t have to be picky.

The Nespresso Aeroccino is a fantastic single-serve coffee maker because of its excellent predicted reliability and customer satisfaction.

If you have any queries about coffee makers or want a review on the best coffee makers, visit You will also get some discounts and solutions to your several queries.

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