Hiring a translation agency is an arduous process, but it is also a necessary one. Because international business has seen such a boost in recent years, translation has become an increasingly necessary task. And if there is one thing that is important for international business, it’s the ability to communicate with international partners properly. For this reason, it is important to hire the best transcription services that have the expertise to translate documents and messages professionally.
The good news is that there are plenty of these agencies out there. But a lot of companies and people have to be careful when hiring one. Because you don’t want to invest in just any translation company, you want to hire one that deserves your trust, which will get the job done for you every time. Therefore, whether you are looking for translation services company or just looking for some tips on how to pick the best translation agency, this guide can help you make an informed decision about your translator partner.
Have a Look at Their Website
A reliable agency will have an up-to-date website. For example, if you’re looking for a Us translation agency and their website doesn’t mention where they are located, you might want to consider another agency. A website should also be easy to navigate and have different contact methods, such as an online contact form or telephone number. This will ensure that you can get in touch with them when you need to. It also helps you confirm if they really exist and are legit.
Expertise Field
It is important to choose an agency that specializes in what you are looking to translate. Not every company can translate everything, so make sure the agency is a specialist and has a list of expert field translation services on their website. For example, an agency may not be able to translate into Mandarin Chinese unless they have been specializing in that for a while or have had experience with specific documents. This will lead to higher-quality work and will make the translator’s job much more manageable.
When you are hiring a translation agency, also ask them for samples of their previous work. This will give you an idea of what to expect when they translate your documents.
Accredited and Certified
Not all translation agencies are accredited or certified. However, they should at least have the basic qualifications, like being registered with the Registry of Business and Professional Regulations or Trade and Industry Bureau. You should also consider agencies that have acquired the ISO9001 and ISO 17100 certification since this is an indication that they are serious about their work and can be trusted. It also helps you know that they’re professional and that they abide by the rules set by their organization.
Check out their Client Portfolio and Testimonials
The testimonials of customer reviews are also quite important. The clients should be able to articulate the kind of service they received. Again, five-star ratings are good signs, whereas two- or three-star ratings are not. Some of the most important questions to ask when looking at testimonials is if they are authentic, how soon they were delivered and how was the quality of work. You can also check out their customer reviews on independent websites and other review websites to see how they are rated.
Confidentiality Processes and Policies
Confidentiality is just as important as their trustworthiness. You don’t want your material to end up in the hands of a competitor, so do make sure that they are serious about keeping information private before you hand them your work. In addition, the agency you hire should sign a confidentiality agreement and non-disclosure agreement prior to starting the work for your company.
This means that all documents and information will be kept secure and confidential. You also need to ensure that they have a privacy policy in place, which is also important if you’re dealing with sensitive information. If an agency says that they can’t sign these legal agreements, it might be a red flag, and you should walk away from them.
Finding a trusted translation agency is not always an easy task. It can be time-consuming and tedious. However, the five tips above will certainly help you make an informed decision. Just make sure you always double-check information before making a final choice. Ensure they have a good reputation, that their work is up-to-date and that they offer the services you require, and you will be able to choose the right translator for your business.
