There have three tips for holding in mind when selecting a digital marketing tool.
Clarify the policy: The first is to clarify your company’s digital marketing policy. Even if there are many measures that you want to implement, few companies have the resources to implement them all. First of all, it is essential to determine which measures to focus on and which measures not to take.
When making a selection, it is also necessary to hypothesize who the target is and how to approach the target in which channel to reach it easily. At the same time, consider ways to provide a better customer experience.
Check if centralized management is possible: The second is to manage as much information as possible centrally. Even if you introduce digital marketing tools, if you introduce multiple tools with different UIs separately, the person’s operational load will increase, and the introduction effect will decrease.
Try to centralize your marketing tools as much as possible to reduce inoperability and increase ROI.
See the extensibility of cooperation with other systems: The third is to consider whether it is easy to work with other tools. Leads acquired through marketing, go to sales, and after receiving an order, go to customer support. Therefore, it is necessary to consider whether it is easy to work with the tools used by each team. As we’ve seen, there are many tools for doing digital marketing, but it’s essential to consider your target audience and your resources.
All tools aim to improve the customer experience, and if you can increase customer interest and build relationships, you will eventually improve your closing rate. Our HubSpot has all the functions necessary for digital marketing centred on CRM. We also provide tools to support sales and CS.