Cerner EMR Software vs Epic EMR Software: Which is the best?

Are you having trouble finding an EHR for your healthcare organization? It can be difficult to evaluate and choose the proper EHR solution for your medical practice. Choosing the wrong EHR system for your hospital can put you in a difficult situation. To find the finest EHR system for you and your medical business, you’ll need to do a lot of research. While most healthcare IT providers provide services that are essentially the same, there are a few points of comparison that require careful attention.

To save you time and effort, we at FindEMR have put up a detailed comparison of the two most popular EHR systems: Cerner EHR versus Epic EHR:

Difference between Cerner and Epic

Both substantial EHR options come with their own set of features. Cerner focuses on small practices and controls a portion of the market for hospitals with 10 to 25 beds. Epic, on the other hand, caters to large hospitals but is having trouble attracting small medical practices. Let’s take a closer look at how various EHRs differ from one another.


In order to exchange and use information, a strong EHR system must be able to interact with other systems and software.


Cerner EHR includes built-in interoperability features that allow users to share data across healthcare IT platforms.

Cerner offers three platforms for integrating with third-party systems. This makes it easy to link with operational, financial, and clinical data. The EHR solution is now battling to create application program interfaces that will improve interoperability with third-party businesses and so improve healthcare services.

Cerner provides a longitudinal patient record that allows clients to gain a sorted, organized perspective on a variety of clinical data sources in order to provide better patient care. Cerner has also made “interoperability” a top priority because it is a founding member of the CommonWell Health Alliance, a non-profit organization dedicated to the development and deployment of interoperability solutions.

Interoperability Another component on the Cerner website is Ticker, which aids in the tracking of pharmaceutical and clinical transactions as well as health data exchange. Cerner has worked for years to strengthen initiatives that aid industry in developing a standard language that encourages the free and secure interchange of health data.


Epic EHR has been chastised for its lack of integrations and lack of interoperability when compared to its competitors. Epic has resisted joining marketplace alliances like the CommonWell Health Alliance that purport to work toward interoperability. Despite the fact that the EHR provider is working to improve in this area.

Epic, on the other hand, is easier to connect to other software via the Direct protocol, which means its robust connectivity to other EHRs makes it superior to Cerner. Epic also has a feature called Happy Together. This one-of-a-kind feature allows healthcare practitioners and patients to view data from many sources in a single, unified portal view.

Installation and Implementation

It might be difficult to set up and implement an electronic health record (EHR) system. As a result, it’s critical to think about the time, money, and effort necessary in setting up and deploying a new EHR.


When it comes to a smooth and successful installation, Cerner does not have a good reputation. Users are given a helpful task list for the installation that makes it easy to do all they need with the chart accessible on the list. This will ensure that you don’t forget to document anything. Cerner, on the other hand, hasn’t revealed any major changes to its implementation or installation as of yet.


Epic, like Cerner, does not have a solid track record when it comes to completing projects on time and on budget. Despite the fact that the installation component costs users millions of dollars, they frequently spend more than they anticipated. The necessity to pay IT workers to install Epic is a major worry because it raises the cost of the project. However, it is also easy to travel around.

User-Interface Design

The greater utilization of EHR is directly related to the enhanced user interface. When it comes to deciding what to look for in an EHR, 47% of healthcare executives have made it their top priority.


According to doctors, care managers, and program administrators, Cerner outperforms competing EHRs in terms of usability, according to a KLAS report.

However, reviewers have considered the user interface to be less than straightforward. The UI, according to one reviewer, is difficult to navigate, making it impossible to focus on patient care. The mechanism is unintuitive and badly constructed.


Epic’s user interface has gotten mixed reviews. It has been praised by certain reviewers for being simple to use and apply. They go on to explain that users will find it easier to switch between papers and notes. Many people are skeptical of Epic’s user interface and complain about how long it takes to master the framework.

What we’ve gathered from the evaluations is that, once you’ve mastered the UI, everything is fairly simple.

Customer Support


Cerner provides live help 24 hours a day, 7 days a week. The support crew is always accessible to assist, and the staff is quite friendly.


Epic offers great technical assistance. Cerner, on the other hand, has a competitive advantage because the service provider collaborates with the user as a partner.


If you request a demo of Cerner and Epic EMR Softwares please, click the “Watch Demo” button on top of the pages



Elizabeth From Cleveland Clinic

It’s fantastic, and everyone in the hospital is on board. They’ve successfully integrated all of the modules and are continuing to update the software. However, following the latest update, the layout changed, and it took some time to get used to.

 Sandra From Owensboro Health Regional Hospital

It offers a simple, well-designed user interface with well-designed menus. With just one click, you may gain access to your patients’ entire medical history. There are no serious flaws or issues in the game. They should, however, have a chat option as well.


Rebekka from Nursing lab

The software performs as expected and is well-designed with numerous features.  It has a steep learning curve and takes a long time to master.

Sharona from CVMM

I’ve used a number of EMR software, but this one is the gold standard for me, with a wide range of options and capabilities. However, the pages occasionally take a long time to load; I’m not sure if this is due to the software or my internet connection.

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